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To Our Former Members
Just a quick note here.
Thank you for you for taking a turn being part of my family's wine club.
As an avid wine enthusiast myself, I understand popping in and out of wine clubs to mix it up. I generally rotate at about 5 clubs at a time. Sometimes I like to switch up my wine clubs. Sometimes I need to let my cellar run down. Sometimes I go on a diet and quit drinking.
There are many reasons to cancel a wine club and I just want to let you know that we will continue to provide you with excellent service and wine, club member or not.
I have a proposition for you:
I am always looking to better what it is we do here from the vineyards to the consumer's experience. This is because this whole winemaker journey I am on is about passion more than it is about profit. Our wine club has grown tremendously over the past few years. Right now, you have some information I really want to get from you. I am asking for you to take this short little survey and let me know how we are doing as a team here.
And as a thank you, I am giving you a $25 gift coupon that you can redeem online, in the tasting room, or over the phone.
Lastly, I have chosen this survey to be anonymous so we will not know who you are unless you write your name in the comment field. I really just want honest feedback.
Once the survey is done your will receive a coupon code.
I hope to see you around the wine scene.